Here are some of our more commonly asked questions applicable to clients. Our Staff FAQs can be found in our careers section here. If you cannot find the answer you are looking for please do not hesitate to get in touch using any of the contact details on this site or our contact form.

 

Client FAQs

 

Are your services regulated by an authorised body?

Yes, we are registered, regulated and inspected by the Care Quality Commission.

 

What is the minimum service you would provide?

We do not supply services that are under 6 hours in one block shift, in one location.

 

How do I arrange a care service?

You can phone us on 01872270999 or email us at enquiries@nursefindersltd.co.uk and one of our dedicated team will be happy to help.  We can arrange a free, no obligation appointment, to discuss how Nursefinders can best meet your needs and requirements.

 

How experienced are your staff?

At Nursefinders we operate a highly robust recruitment process.  We will only consider applicants who have completed a minimum of 6 months paid experience in the care sector and have completed the Care Certificate.  A full and enhanced Disclosure and Barring Service Certificate, which includes a thorough police check is issued for every staff member without exception.  As a company we are fully regulated and inspected by the Care Quality Commission.  We highly value our excellent staff and ensure their professional training is comprehensive and up to date.  We also strongly encourage the further development of their skills.  All staff members are required to complete our mandatory training yearly which includes, but is not limited to:

 


What are your current rates?

At Nursefinders there are no hidden extras, so what you are quoted is exactly what you will be charged.  Our rates are fully bespoke and dependent on a number of variables.  Our rates are calculated with consideration for your specific care requirements and location, plus mileage, with fees being slightly higher for weekends, nights and bank holidays.

 

What areas do you cover?

Our services currently cover Cornwall and the Isles of Scilly.